Frequently Asked Questions

Product & Usage

Can I just use cleaning tablets instead?

Cleaning tablets can help clean dental appliances, but DentureShield is designed to provide a convenient chemical-free cleaning option using ultrasonic waves and UV-C light. Follow the care instructions for your specific dental appliance and use only compatible cleaning methods.

Will DentureShield damage my dentures, retainers, or aligners?

DentureShield is designed for use with common dental appliances, including dentures, retainers, clear aligners, night guards, and bite guards. Always follow the care instructions provided by your appliance manufacturer.

Can I clean two appliances at once?

Yes, provided both appliances fit comfortably in the cleaning chamber without being forced or overcrowded.

How often should I clean my dental appliance?

Daily cleaning is generally recommended to help maintain cleanliness and reduce buildup. Follow your dentist’s or appliance manufacturer’s care instructions when they differ.

How do I clean the DentureShield device itself?

Empty the water after use, rinse the chamber, and wipe the device dry. Do not immerse the electrical components unless the product instructions specifically permit it.

Can DentureShield clean jewelry?

Yes. DentureShield may also be suitable for jewelry, watches, and other small items that are compatible with ultrasonic and UV-C cleaning. Check the manufacturer’s care instructions for each item before cleaning.

Shipping & Returns

How long does shipping take?

Free standard shipping in the U.S. is estimated at 5–7 business days after processing. Express shipping is available at checkout for an estimated 2–3 business days after processing.

What is your return policy?

We offer a 30-day money-back guarantee. See our Refund & Return Policy for eligibility and return instructions.

Is there a warranty?

Yes. Each DentureShield includes a 1-year limited manufacturer warranty covering defects in materials and workmanship under normal use.

Still Have Questions?

Email support@dentureshield.com and our team will be happy to help.