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Refund & Return Policy
Last updated: August 21, 2026
We stand behind every DentureShield with a 30-day money-back guarantee.
30-Day Satisfaction Guarantee
If you are not completely satisfied with your DentureShield for any reason, you may request a return within 30 days of the delivery date for a refund of the product price. Original shipping costs are non-refundable unless the return is due to our error or a defective product.
How to Start a Return
Return Conditions
Refund Process
Once we receive and inspect your return, typically within 3–5 business days of arrival, we will issue the approved refund to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.
Defective or Damaged Items
If your DentureShield arrives defective or damaged, contact us as soon as possible. If the issue is confirmed, we will cover applicable return shipping and may provide a replacement or full refund, including original shipping costs.
Exchanges
We currently do not offer direct exchanges. To change products, please return the original item for a refund and place a new order.
Non-Returnable Items
Warranty
Each DentureShield includes a 1-year limited manufacturer warranty covering defects in materials and workmanship under normal use. Warranty claims are handled separately from the 30-day satisfaction guarantee. Contact support@dentureshield.com for warranty assistance.
Questions? Email support@dentureshield.com.